Privacy Policy (GDPR Compliant)
1. Introduction
Domestic Resin Floors (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you visit https://domesticresinfloors.co.uk.
2. Data We Collect
We may collect the following information:
- Identity Data: Name and title.
- Contact Data: Email address, phone number, and installation address.
- Technical Data: IP address, browser type, and usage data via cookies.
- Project Data: Photos of your site or floor measurements provided for quotes.
3. How We Use Your Data
We process your data under the following legal bases:
- Contract: To provide quotes and carry out flooring installations.
- Legitimate Interests: To respond to enquiries and improve our website.
- Consent: If you opt-in to receive marketing (which you can withdraw at any time).
4. Data Retention
We keep customer records for up to 7 years following the completion of a project to comply with UK tax laws and to manage long-term floor warranties/guarantees.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or erasure of your data.
- Object to or restrict our processing of your data.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
6. Contact Us
For data requests, contact: hello@domesticresinfloors.co.uk